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Redding has repealed a controversial fee for medical service calls. That comes as hundreds of people received bills after calling the fire department for help.
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Juan Heredia is a volunteer rescue diver with a gift for finding victims. For the last year, he’s traveled to stretches of water across California to Oregon. The problem is — not everyone wants his help.
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The Redding Fire Department now charges nearly $500 to respond to some non-emergency calls. The department aims to curb call volume and recover costs.
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Firefighters, paramedics, and police often respond to the worst days of people’s lives — accidents, deaths, fires, and other distressing events. After the deadly mass shootings earlier this year in Monterey Park and Half Moon Bay, and countless others across the country, awareness of how such trauma affects first responders has grown.