Talk about your high-pressure jobs: 911 dispatchers have to stay calm while people are often coming unglued on the phone with them.
It might not be the easiest job in the world to fill.
In fact, Oregon's Department of Public Safety Standards and Training, which trains emergency dispatchers, reports a shortage of them in rural areas. DPSST Director Eriks Gabliks visits with details, along with Margie Moulin, director of ECSO, Emergency Communications of Southern Oregon.
