The retail business was already showing considerable signs of stress even when the economy was good.
The big online shopping sites can deliver goods to your door in a day or two, with little effort from you. That put enormous pressure on local brick-and-mortar retailers, and then the stay-home orders shut them all down.
They are now able to reopen, but with many restrictions and guidelines. In a special edition of our business segment, The Ground Floor, we visit with retail operators about how they've changed to accommodate the new reality.
Nancy Bestor runs Travel Essentials in Ashland; Pam Hammond is from the Paddington Station stores, also in Ashland; Jami Ronda runs Rogue City Comics in Medford; and Mark and Krissy Millner own Terra Firma in Jacksonville.
We get the lowdown on what they've done to bring shoppers back... and keep them safe.