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What Makes "The Difference" In A Thriving Organization?

office_workers_young.jpg
Konstantin Panphilov, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=36008858

Two organizations of similar focus and similar size, with similar approaches to management. 

One grows steadily, the other grows by leaps and bounds.  What is the difference? 

That is exactly what management guru Subir Chowdhury explores in his book The Difference: When Good Enough Isn't Enough

For one thing, a caring mindset that pervades an organization seems to help.  We get further into the details with the author.
 

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Geoffrey Riley is a graduate of the University of Missouri School of Journalism and marked his tenth anniversary as the full-time host of the Jefferson Exchange at the end of 2019. He's been a broadcaster in the Rogue Valley for 35 years, working in both television and radio.