Has a conflict ever kept you up at night? Learn effective conflict management skills for work, home, and community. This interactive training includes theory and practice of dispute resolution and interest-based negotiation, with individualized coaching to help you master these life-changing skills. Who Should Attend? Ideal for managers, supervisors, attorneys, paralegals, social workers, public officials, educators, parents, human resource professionals, and anyone seeking to gain advanced skills and experience in conflict management and resolution. Participants who complete this course will be eligible to apply to Resolve as a volunteer and to begin an apprenticeship towards qualifying as a civil mediator.