Most of us tend to contact our insurance companies only when we pay our bills. But thousands of people across the region have been forced to have real conversations with insurance agents, filing claims for losses in this year's destructive fires.
The Division of Financial Regulation keeps an eye on insurance companies in Oregon, and DFR has stepped up its outreach and attention to the needs of fire victims.
Brad Hilliard of DFR joins us once again to talk about details of the claim-filing process and some things the agency has noticed as the claims come flooding in.
Contact DFR about insurance needs:
888-877-4894 or DFR.insurancehelp@oregon.gov