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Rogue Valley Workers Struggle With Complex System Behind Unemployment Benefits

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Nicole Clauson, a caterer, sits on the patio of her apartment outside Talent.
April Ehrlich / JPR News

Many local workers and entrepreneurs are struggling to deal with an overburdened unemployment bureaucracy that's hard to navigate, and that sometimes completely fails to deliver badly needed help.

In the Rogue Valley, many previously employed workers were laid off from the tourism and hospitality industries, which have taken a big hit from the pandemic.

JPR reporter April Ehrlich spoke with people in the Rogue Valley who are scrambling to stay afloat as state and federal relief efforts falter. Listen to hear stories from Jessica Hope Prince Kroll, Nicole Klauson, and Edy Wescot, all residents of Talent, about their challenges with unemployment benefits during the pandemic.

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April Ehrlich is JPR content partner at Oregon Public Broadcasting. Prior to joining OPB, she was a regional reporter at Jefferson Public Radio where she won a National Edward R. Murrow Award.