Hillary Clinton called supporters of Donald Trump "a basket of deplorables," and they never let her forget it. There might be better ways to address people with whom you disagree politically.
Erica Etelson writes about those techniques, in a book for liberals called Beyond Contempt: How Liberals Can Communicate Across the Great Divide. No name-calling, no shouting; the book centers around Powerful Non-Defensive Communication (PNDC). Erica Etelson, writer, activist and PNDC facilitator, joins us with an overview.