Good intentions are not the same thing as good actions. Crystal Bird Farmer takes employers to task for meaning well in hiring for diversity, but falling short of the mark.
She identifies pathways to real diversity, in blunt language, in The Token: Common Sense Ideas for Increasing Diversity in Your Organization. Robert Goodwin returns to interview Farmer in this month's edition of The Keenest Observers.
Listen how our guest lays out her case with humor, but lays it out straight.