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How COVID Changed Buying A Car


Pretty much anything we buy, use, and consume is handled at least a little bit differently in the pandemic. Even if nothing else changes, there's probably a plastic shield between you and the checker at your favorite store.

The complexity goes up for some products, like cars and trucks. Taking a test drive would put you in a tight, closed environment with a stranger.

So now we have new terms, like the "contactless buying experience." Toby Russell monitors the changes in vehicle-buying trends at Shift.com, where he's CEO. He visits with news of the changes in this most American of transactions.

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The Jefferson Exchange is Jefferson Public Radio's daily talk show focused on news and interests across our region of Southern Oregon and Northern California. Angela Decker is the senior producer, Charlie Zimmermann is the assistant producer, and Geoffrey Riley hosts the show.