How COVID Changed Buying A Car
Pretty much anything we buy, use, and consume is handled at least a little bit differently in the pandemic. Even if nothing else changes, there's probably a plastic shield between you and the checker at your favorite store.
The complexity goes up for some products, like cars and trucks. Taking a test drive would put you in a tight, closed environment with a stranger.
So now we have new terms, like the "contactless buying experience." Toby Russell monitors the changes in vehicle-buying trends at Shift.com, where he's CEO. He visits with news of the changes in this most American of transactions.