You've probably heard about those studies where people are asked to rate their driving ability, and most of us rate ourselves well above our actual abilities. Well, it's not just driving. We tend to be overconfident in our knowledge, and it's become a lot more obvious in the Internet age.
Michael Patrick Lynch takes a look in a pithily-titled book, Know-It-All Society. It examines how social media amplifies our human failings, and leads to us valuing the expression of emotion (usually outrage) over the finding of truth.
The author joins us with his analysis and possible corrective measures.