When you've got concerns about the treatment of a child, you call the state child welfare agency.
When you've got concerns about an older adult in long-term care in Oregon, you call the office of the Long Term Care Ombudsman.
The office--one of many across the country--investigates everything from physical abuse to bad food in long-term care facilities, and volunteers power the program.
Some opportunities for volunteer training are coming up, and volunteer coordinator Gretchen Jordan joins us with the news.
Follow-up: Complaints or concerns go to this number: 800-522-2602.
To apply by phone, Gretchen invites calls to her, direct: 503-983-3920.